Booking Policy

Effective Date: JANUARY 1ST, 2025

At Digital Touch Solutions, we are committed to delivering seamless and professional service. To ensure the best experience for our clients, we have outlined the following booking policies.

Scheduling Appointments

1. Booking Options:

   • Schedule your appointment online, by phone, or in person at our office.

   • Same-day appointments are available, subject to availability.

2. Confirmation:

   • All appointments must be confirmed via email or phone.

   • Clients will receive a reminder notification 24 hours before the scheduled appointment.

3. Required Information:

   • To secure your booking, provide accurate contact details and any necessary documentation related to the service (e.g., ID for fingerprinting).

Cancellation and Rescheduling

1. Cancellation Notice:

   • Provide at least 24 hours’ notice for cancellations to avoid fees.

   • Cancellations made with less than 24 hours’ notice may incur a cancellation fee of [Insert Fee].

2. Rescheduling:

   • Requests to reschedule must also be made at least 24 hours in advance.

   • Rescheduling will be accommodated based on availability.

3. No-Show Policy:

   • Failure to appear for a scheduled appointment without prior notice will result in a no-show fee of [Insert Fee].

Payment Policy

1. Deposits:

   • Certain services may require a deposit at the time of booking, which will be applied to your final balance.

   • Deposits are non-refundable if cancellation occurs within 24 hours of the appointment.

2. Accepted Payment Methods:

   • We accept cash, credit/debit cards, and other payment methods listed on our website.

3. Outstanding Balances:

   • All fees must be paid in full at the time of service unless prior arrangements have been made.

Arrival and Check-In

1. Timely Arrival:

   • Arrive at least 10 minutes before your scheduled appointment.

   • Late arrivals may result in reduced service time or the need to reschedule.

2. Required Documentation:

   • Bring all necessary documents and identification required for your service.

   • Failure to provide the required documents may lead to rescheduling.

Special Considerations

1. Mobile Services:

   • For mobile appointments, ensure the location is accessible and ready for service.

   • Additional travel fees may apply based on distance.

2. Group Bookings:

   • Group appointments require advance notice and may be subject to a separate policy agreement.

Contact Us

If you have any questions or need assistance with your booking, please reach out to us:

• Phone: 407-498-2189

• Email: [Insert Email Address]

• Website: digitaltouchsolutions.com

• We appreciate your cooperation and look forward to serving you!